01Who we are
Tech Fast (“Tech Fast”, “we”, “us” or “our”) is a software company based at Chutipur, Ganganandapur, Jhikargachha-7420, Jashore, Bangladesh. We develop and publish mobile applications on Google Play and the Apple App Store, and we operate the website techfast.io.
This Privacy Policy explains what information we collect when you use any app, website or other service that links to this policy (together, the “Services”), how we use it, and the choices you have. For the purposes of data protection law, Tech Fast is the controller of the personal information described here.
02Scope and app-specific notices
This policy applies to every app published under the Tech Fast developer name, unless an app links to a separate privacy policy of its own. Our apps differ from one another: some need an account, some show ads, and some work without collecting any personal information at all. This policy therefore describes everything our apps may do. No single app necessarily does all of it.
The exact data handled by a particular app is listed in its store listing — the Data safety section on Google Play and the App Privacy section on the App Store — and, where relevant, in notices shown inside the app. If an app-specific notice differs from this policy, the app-specific notice applies to that app.
03Information we collect
Information you give us
- Account details, such as your name, email address, phone number, username and password, or basic profile details from Google or Apple if you choose to sign in with them.
- Profile and content you add or create in an app, such as a profile photo, preferences, text, images or files.
- Messages you send us, including support requests, feedback and account deletion requests, and any details you include in them.
Information collected automatically
- Device information: device model, operating system and version, language, time zone, screen size and app version.
- Identifiers: an app installation ID and, where an app shows ads or measures usage, your device’s advertising ID.
- Usage information: the features and screens you use, when and for how long, and actions taken in the app.
- Diagnostics: crash logs, error reports and performance data that help us find and fix problems.
- Approximate location inferred from your IP address (city or country level).
Information collected with your permission
Some features need access to parts of your device. An app asks for permission only when a feature needs it, and you can refuse or withdraw permission at any time in your device settings. Depending on the app, this may include your camera, photos and media, microphone, precise location, contacts, and notifications.
Purchases
In-app purchases and subscriptions are processed by Apple or Google. We receive confirmation of what was purchased and the status of a subscription so that we can unlock it for you. We do not receive or store your full card or payment account details.
Information from other sources
If you sign in through Google or Apple, they share the profile details you approve. Analytics, advertising and crash-reporting partners may also provide us with aggregated or device-level information about how our apps perform.
04How we use information
We use the information described above to:
- provide, operate and maintain the Services and the features you ask for;
- create and manage your account and keep you signed in;
- deliver purchases and manage subscriptions;
- answer your questions and provide support;
- understand how our apps are used so we can fix bugs and improve them;
- send service messages, such as security alerts, updates and notifications you have turned on;
- show advertising in apps that are supported by ads, and measure how it performs;
- keep the Services safe, and detect and prevent fraud, abuse and security incidents;
- comply with the law and enforce our terms.
We do not use your personal information for automated decisions that have legal or similarly significant effects on you.
05Legal bases for processing
Where laws such as the EU or UK General Data Protection Regulation (GDPR) apply, we rely on the following legal bases to process your personal information:
- Contract — to provide the Services you asked for under our Terms of Service.
- Legitimate interests — to keep the Services secure, understand usage and improve our apps, in ways that do not override your rights.
- Consent — for example for device permissions, personalised advertising or optional notifications. You can withdraw consent at any time.
- Legal obligation — where we must keep or disclose information to comply with the law.
07Third-party services
Our apps are built with software development kits and services from other companies. These providers may collect information directly from your device under their own privacy policies. Depending on the app, they may include:
- Google Play services and Firebase (analytics, crash reporting, authentication, cloud messaging, data storage) — Google Privacy Policy and Privacy and Security in Firebase.
- Google AdMob (advertising, in apps that show ads) — How Google uses information from apps that use its services.
- Apple (Sign in with Apple, in-app purchases, push notifications) — Apple Privacy Policy.
- Google Play Billing (in-app purchases on Android) — Google Privacy Policy.
Our Services may also link to websites and services we do not control. This policy does not cover them, so please read their own privacy policies.
08Advertising and analytics
Some of our apps are free because they show ads. In those apps, advertising partners may use your device’s advertising ID and similar technologies to show ads, limit how often you see them, and measure their performance. Where the law requires it, we ask for your consent before personalised ads are shown. On iOS, an app will ask for your permission through Apple’s App Tracking Transparency prompt before tracking you across other companies’ apps and websites.
You can limit or reset ad personalisation at any time:
- Android: Settings › Privacy › Ads, where you can reset or delete your advertising ID.
- iPhone and iPad: Settings › Privacy & Security › Tracking, and Settings › Privacy & Security › Apple Advertising.
We use analytics and crash reporting to understand how our apps are used and to keep them stable. This information is used in aggregate.
09How long we keep information
We keep personal information for as long as your account is active or as long as it is needed to provide the Services. When you delete your account or ask us to delete your data, we delete or anonymise it within 30 days, except where we need to keep certain information for longer to comply with legal, tax or accounting obligations, resolve disputes, prevent fraud or enforce our agreements.
Copies held in routine backups are overwritten within 90 days. Aggregated or anonymised information that can no longer be linked to you may be kept for longer.
10How we protect information
We use technical and organisational measures designed to protect your information, including encryption in transit (HTTPS/TLS), access controls that limit who can see personal data, and reputable infrastructure providers.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach that affects your personal information, we will notify you and the relevant authorities as the law requires.
11Your rights and choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy of it;
- correct information that is inaccurate or incomplete;
- delete your account and personal information;
- object to or restrict certain processing, including direct marketing;
- receive your information in a portable format;
- withdraw consent where we rely on it, without affecting processing that has already taken place.
To exercise any of these rights, email [email protected]. We may need to verify your identity first, and we respond within 30 days. We will not treat you differently for exercising your rights.
You can also control a lot yourself: revoke device permissions in your phone’s settings, turn off notifications, reset your advertising ID, or uninstall the app to stop all collection from that device.
European Economic Area and United Kingdom. You have the rights above under the GDPR, and you may lodge a complaint with your local data protection authority.
California. California residents have the right to know what personal information is collected, to request deletion and correction, and to opt out of the sale or sharing of personal information. We do not sell personal information.
12Deleting your account
You can ask us to delete your account and the data linked to it at any time. Where an app offers a “Delete account” option in its settings, you can use that. For any app, you can also submit a request on our Delete account page or by emailing [email protected]. That page explains what is deleted, what may be kept and how long the process takes.
13Children’s privacy
Our Services are not directed to children under 13, or under the age at which consent to data processing can be given in your country (up to 16 in parts of Europe). We do not knowingly collect personal information from children below that age.
If you are a parent or guardian and believe your child has given us personal information, contact us at [email protected] and we will delete it. If we publish an app that is intended for children, that app will carry its own privacy notice and follow the family policies of Google Play and the App Store.
14International data transfers
We are based in Bangladesh and use service providers whose servers may be located in other countries. Your information may therefore be processed in a country with data protection laws different from those where you live. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect information that is transferred internationally.
15Changes to this policy
We may update this Privacy Policy from time to time, for example when we release new features or when the law changes. We will post the updated version on this page and change the effective date shown at the top. If a change is significant, we will give you more prominent notice, such as a message inside the app. Using the Services after an update means the updated policy applies to you.
16Contact us
If you have questions about this policy or about how your information is handled, contact us:
- Email: [email protected]
- Phone / WhatsApp: +880 1303-331199
- Address: Tech Fast, Chutipur, Ganganandapur, Jhikargachha-7420, Jashore, Bangladesh
- Website: techfast.io/contact

